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Shipping policy

Shipping Policy

The delivery time for each order may vary depending on shipping and payment method.

1. Delivery Service
After the payment is completed, the goods will be delivered within 2-3 business days, and it will take 5-7 business days for delivery in rural areas. If the driver were not able to contact you over 2 times, the order would be canceled and refunded.
If your order cannot be accepted for certain reason, you will be notified within 3 business days.

2. Convenient Store Pick Up [Coming Soon]:
For Convenient Store Pick Up service, the delivery time will take about 3-4 business days to arrive at the designated store. Please pay attention to your text messages to receive updates of the order.
You can select 7-11, Family Mart or Hi-Life for Convenient Store Pick Up. If the package is too big or the quantity of a single order is too large, the convenient store may not accept the package, and you will be notified to cancel and replace the order with home delivery.
If you fail to pick-up from the convenient store for multiple times, this shipping method be suspended from your account without notice.